Frequently Asked Questions

Here are some questions and answers that we are frequently asked.  If you have additional questions that aren't covered here, please feel free to give us a call.

1. What are the Hospital hours?

   Our hospital is open Monday through Friday from 8:00am to 8:00pm. On Saturdays we are open from
   8:00am to 3:00pm, and Sundays from 10:00am to 12:00pm (no appointments).

2. Do I need an appointment for routine services?

    Yes, patients are seen by appointment.

3. What forms of payment do you accept?

     Cash, Check, Mastercard, Visa, American Express, Discover and CareCredit

4. Can I make payments?

    Payment is required at the time of service.

5. At what age should my pet be spayed or neutered?

   Spaying or neutering can be done at approximately 6 months of age.  Your pet is given an exam 
   prior to surgery to help determine whether your pet is healthy enough to undergo the surgical
   procedure.  Current vaccinations are required at the time of surgery.  Also a pre-anesthetic 
   blood screen is recommended prior to undergoing anesthesia and surgery.

6. What is pre-anesthetic blood screening?

   This is a blood test that is run here in the hospital prior to surgery.  It tests the organ functions, 
   blood counts and clotting function of your pet.  The pre-anesthetic blood screening is done to 
   assure safety during surgery and the ability to heal following surgery.

7. How long do the sutures stay in after my pet's surgery?

   Procedures involving sutures require removal in 14 days following the surgery.

8. Is it a good idea to let my pet have at least one litter?

    No, there is no advantage to letting your pet have one litter.  However there are plenty of 
    advantages to having you pet spayed or neutered.  These advantages include decreasing the 
    chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine 
    infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence 
    of prostate cancer later in life, helping prevent spraying and marking and also decreases the 
    surplus of unwanted puppies and kittens.

9. Do you board pets?

   Yes, we have boarding space for both dogs and cats.  All pets must be current on vaccinations.  
   Dogs must also have been vaccinated for Bordetella (kennel cough) within the six months prior 
   to boarding.

10. What are your kennels like?

   Our dog kennels are all indoor.  Dogs are placed in outdoor runs, weather permitting, daily while 
   they are boarding.  Blankets and food are provided for our boarders.  If your pet is on a special 
   diet, then we recommend you bring your own food.  We ask that personal items, such as bedding 
   and toys, be left at home.